Automotive Service Advisor
1 day ago
Canadian Tire Lake Shore & Leslie – Store 654 is seeking a highly skilled and customer-focused Automotive Service Advisor to join our team.
About the Role:This is a high-profile and growth-oriented role that requires a team-oriented individual with a strong automotive background and a customer-friendly outlook. As an Automotive Service Advisor, you will be responsible for providing excellent customer service, ensuring a smooth flow of communication with customers during repairs or maintenance work, and managing customer concerns and problems promptly.
Key Responsibilities:- Provide exceptional customer service and ensure ongoing commitment to customer needs and vehicle requirements.
- Respond to customer inquiries in a timely manner, over the phone and in person.
- Understand customer needs and provide complete solutions.
- Manage customer concerns and problems promptly.
- Deal with challenging situations in a professional manner.
- Ensure a smooth flow of communication with customers during repairs or maintenance work.
- Knowledge of market trends in the automotive service industry.
- Knowledge and understanding of mechanical components of automobiles.
- Ability to work effectively with auto parts ordering systems and computerized work order systems.
- Basic math and keyboarding skills.
- Good working knowledge of CoStar is an asset.
- Experience in a similar role, in a Canadian Tire Auto Service Centre, is considered an asset.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
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Toronto, Ontario, Canada Canadian Tire - Lakeshore & Leslie (store #654) Full timeJob Title: Automotive Service AdvisorCanadian Tire Lake Shore & Leslie – Store 654We are seeking a highly motivated and customer-focused Automotive Service Advisor to join our team at Canadian Tire Lake Shore & Leslie – Store 654. As a key member of our Service Centre team, you will be responsible for providing exceptional customer service, ensuring a...
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