Technical Claims Professional
2 months ago
We are seeking a highly skilled Senior Claims Specialist to join our team at 570 The Dominion of Canada General. As a Senior Claims Specialist, you will be responsible for investigating, evaluating, and resolving assigned claims in accordance with industry best practices.
Key Responsibilities- Claims Investigation and Evaluation: Conduct thorough investigations of assigned claims, gathering and analyzing data to determine the extent of liability and damages.
- Claims Resolution: Negotiate and resolve claims with insureds and claimants, or their legal representatives, in a fair and timely manner.
- Communication and Customer Service: Provide exceptional customer service to policyholders, agents, and other stakeholders, ensuring timely and effective communication throughout the claims process.
- Collaboration and Teamwork: Work closely with internal stakeholders, including underwriters, adjusters, and other claims professionals, to ensure seamless claim handling and resolution.
- Professional Development: Stay up-to-date with industry developments, best practices, and regulatory requirements, applying this knowledge to improve claim handling and resolution processes.
- Education and Experience: University/College degree or equivalent in business, insurance, or a related field, with a minimum of 3 years of claim handling experience.
- Technical Skills: Proficiency in Microsoft Office, e-mail, and other business technology tools, as well as strong analytical and problem-solving skills.
- Licensing and Certifications: State insurance adjusting license (where applicable) and ongoing satisfaction of any necessary continuing education requirements.
- Competitive Compensation and Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Professional Development Opportunities: Ongoing training and development opportunities to enhance your skills and knowledge in the field of claims handling.
- Collaborative and Supportive Work Environment: Join a team of experienced professionals who are passionate about delivering exceptional customer service and resolving claims in a fair and timely manner.
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