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Food Service Team Lead

1 month ago

United Counties of Prescott and Russell, Canada Tim Hortons #9334 Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons #9334. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of service in our restaurant.

Key Responsibilities
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.
  • Train staff in job duties, sanitation, and safety procedures, and maintain records of stock, repairs, sales, and wastage.
  • Prepare and submit reports, and establish work schedules to meet business needs.
  • Address customer complaints or concerns, and maintain a positive and professional demeanor in all interactions.
Requirements
  • 1-2 years of experience in a food service environment, preferably in a supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with staff and customers.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
What We Offer
  • A competitive salary and benefits package, including health care and parking.
  • Ongoing training and development opportunities to support your career growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.