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Operations Manager for Equipment Rental Branch
2 months ago
We are seeking a dedicated and experienced Branch Manager to oversee our operations. In this role, you will provide strategic leadership to all branch personnel, ensuring optimal performance, customer satisfaction, and a positive workplace culture.
Key Responsibilities:
- Enforce safety protocols and standards for both the company and customers.
- Identify and evaluate new business prospects, implementing strategies to enhance revenue and profitability.
- Maintain a comprehensive understanding of market dynamics, including customer needs and competitive landscape.
- Ensure that equipment service and repair backlogs meet company standards.
- Recruit, train, and develop team members across various roles.
- Conduct performance evaluations, focusing on strengths and areas for improvement while holding staff accountable.
- Lead merchandising initiatives, including pricing strategies and inventory management.
- Ensure compliance with corporate policies and relevant regulations.
- Maintain high customer service standards and assist in resolving service-related issues.
- Prepare and analyze financial reports, including profit and loss statements and operational reviews.
- Monitor accounts receivable and assess credit risks.
- Manage inventory effectively to minimize slow-moving items.
- Authorize expenditures and manage petty cash responsibly.
- Optimize branch operations for productivity and service efficiency.
Additional Qualifications:
- A minimum of 5 years of experience in the rental industry or related fields.
- Ability to thrive in a fast-paced environment while managing multiple tasks.
- Demonstrated analytical thinking and goal-oriented leadership.
- Proven success in achieving results and motivating teams.
- Strong financial acumen and business insight.
- Exceptional customer service skills with a focus on issue resolution.
- Excellent communication abilities, both verbal and written.
- Capability to collaborate with diverse teams and departments.
- Strong organizational skills and the ability to work independently.
- Proficient in Microsoft Office applications.
- Valid Driver's License with a clean driving record.
- Experience in Health and Safety training is advantageous.
- Technical knowledge of equipment operations is a plus.
- Flexibility to adapt to changing circumstances and travel as needed.
Battlefield Equipment Rentals is committed to fostering an inclusive workplace where individuals from all backgrounds can excel. We value diverse perspectives and experiences, which contribute to our success. As an equal opportunity employer, we provide accommodations during the recruitment process. Please inform us of any specific needs, and we will ensure they are met.
