Customer Service Representative
5 days ago
Key Responsibilities:
- • Respond to client calls, emails, and other forms of communication
• Provide accurate and helpful information regarding available products and services
• Resolve client complaints and concerns in a professional and timely manner
• Collaborate with internal teams to meet client needs
Requirements:
• 2-4 years of experience in customer service, preferably in an information centre, retail environment, or service sector
• Bilingual - fully bilingual in French and English (read/write/speak)
• Tech savvy - experience with Microsoft Suite (Teams, Outlook, etc.)
Benefits:
The successful candidate will have the opportunity to make a difference by being there for our members at a moment in their lives where it matters most. This role offers a unique chance to develop problem-solving skills, excel in a fast-paced environment, and continuously learn new skills.
About Us: IFG International Financial Group Ltd is a top banking client in Canada, dedicated to providing exceptional financial services to its clients. We are committed to fostering a positive and supportive work environment that encourages growth and development.
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