Client Services Professional

1 week ago


Winnipeg, Manitoba, Canada Royal Bank of Canada Full time

We are seeking a motivated and goal-oriented individual to join our team as a Client Services Professional. In this role, you will be responsible for delivering exceptional customer service to clients in a dynamic and fast-paced environment.

About the Role

This is a part-time casual position with a salary of approximately $45,000 - $60,000 per year, depending on experience. You will work 20-25 hours per week, flexible to accommodate your schedule.

Job Description

Your primary responsibility will be to engage with clients in the branch and deliver an outstanding service experience through completing transactions and identifying opportunities for advice and solutions. You will also focus on education and demonstration, leveraging technology to deliver a memorable client experience and drive solutions.

You will contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to RBC partners, or personally fulfill client solutions. Proactively taking ownership of resolving and preventing client banking problems will also be an essential aspect of this role.

Cultivating and maintaining relationships with partners to work as one RBC team is crucial, as well as managing risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

Requirements
  • Goal-oriented individual with a demonstrated passion for putting clients first.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence.
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
  • Personal flexibility to work flex hours.
  • Eagerness to learn and determination to succeed.
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.
Benefits

We offer a comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. A world-class training program in financial services is also available, along with excellent career development and access to a variety of job opportunities across business and geographies.

Additional Job Details

This is a great opportunity to build a successful career with a leading bank, working in a dynamic, collaborative, progressive, and high-performing team. If you are a motivated and goal-oriented individual looking for a challenging and rewarding role, please apply today



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