Customer Service Representative

3 days ago


Rossburn, Canada Canada Post Full time
Job Overview

We are seeking a part-time Post Office Assistant to provide exceptional customer service in our community.

About the Role

This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences. As a Post Office Assistant, you will be responsible for providing counter services to customers, selling postal products and services, and addressing delivery and service difficulties.

Key Responsibilities
  • Sell postal products and services to the business community and public
  • Sort, distribute, and process mail into appropriate classifications
  • Provide customers with information and forms
  • Address delivery and service difficulties to resolve problems thoroughly and quickly
Requirements
  • High school or provincial equivalency and/or experience in business administration
  • Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
  • Understanding of general or post office accounting systems
  • Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods of time
Additional Information

The ideal candidate should reside in the community. Applicants within a 50 km radius of the Post Office may be considered as needed. As part of the selection process, selected candidates will be required to complete a security screening process.

This position may be considered a Safety Sensitive position and has additional requirements under the Canada Post's Substance Use Policy.



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