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Store Operations Manager

2 months ago


Sudbury, Ontario, Canada Z&M Food Ltd Full time
About the Role

We are seeking a highly skilled Store Operations Manager to join our team at Z&M Food Ltd. As a key member of our retail operations team, you will be responsible for overseeing the daily operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Store Operations: Direct and control daily store operations, including managing staff, inventory, and customer service.
  • Performance Management: Evaluate daily store operations and implement plans to improve efficiency and productivity.
  • Staff Management: Manage staff and assign duties, ensuring that all employees are working effectively and efficiently.
  • Market Research: Study market research and trends to determine consumer demand and competitor activity.
  • Merchandise and Services: Determine merchandise and services to be sold, and implement pricing and credit policies.
  • Inventory Management: Locate, select, and procure merchandise for resale, and plan budgets and monitor revenues and expenses.
  • Staffing: Determine staffing requirements and recruit, hire, and supervise staff and/or volunteers.
  • Customer Service: Resolve customer requests, complaints, and supply shortages, and supervise office and volunteer staff.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail operations role.
  • Language: English.
  • Work Hours: 40 hours per week.