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Hematology Resource Team Lead

2 months ago


Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

About the Role

The Resource Team Lead (RTL) for Hematology is a key member of the Department of Laboratory Medicine at Southlake Regional Health Centre. This role is responsible for the daily operations of the delegated section(s) of the Laboratory, working collaboratively with the Laboratory Manager and lab leadership team to ensure efficient daily operation of the Core Laboratory Services.

Key Responsibilities

  • Promote evidence-based practices and provide technical expertise to staff, physicians, and internal and external customers.
  • Participate in the implementation and maintenance of the Laboratory Quality Management System.
  • Ensure the section(s) specific technical requirements of the system are met.
  • Lead and coach staff to achieve high-quality results and excellent customer service.
  • Develop and implement process improvements to enhance laboratory operations.

Requirements

  • Member in good standing with the College of Medical Laboratory Technologists of Ontario (CMLTO).
  • University Degree or Advanced Certification or equivalent preferred.
  • Demonstrated expertise in Hematology, with a minimum of 5 years' experience in a hospital setting.
  • Demonstrated coaching and leadership abilities.
  • Recent experience in implementation of laboratory automation and equipment.
  • Solution-oriented approach with solid problem-solving, and facilitation skills.
  • Demonstrated excellence in interpersonal, written, and verbal communication skills.
  • Ability to work well with the team and with internal and external customers.
  • Ability to adapt well with varying demands of the job.
  • Solid analytical, critical thinking, and morphology assessment skills.
  • Effective time management & organizational skills.
  • Ability to effectively prioritize and reprioritize with the demands of the job.
  • Demonstrated ability to write technical procedures and training material.
  • Demonstrated commitment to customer service and teamwork.
  • Working knowledge of computers, in particular LIS systems, Word, MS Office, Excel, Visio.