Operations Manager
1 week ago
Job Title: Store Manager
Job Summary: We are seeking a highly skilled Store Manager to lead our retail operations at Ontario Corporation. The successful candidate will be responsible for managing staff, assigning duties, and overseeing daily store operations.
Key Responsibilities:
- Manage Staff: Supervise office and volunteer staff, conduct performance reviews, and develop training programs to enhance employee skills and productivity.
- Assign Duties: Ensure that all staff members are aware of their roles and responsibilities, and that tasks are completed efficiently and effectively.
- Oversee Daily Operations: Plan, organize, direct, control, and evaluate daily store operations, ensuring that all tasks are completed on time and to a high standard.
- Maintain Security and Safety: Ensure that the store is secure and safe for customers and employees, and that all necessary procedures are in place to prevent accidents and minimize risk.
- Provide Excellent Customer Service: Ensure that all customers receive excellent service, and that their needs are met promptly and efficiently.
- Conduct Market Research: Analyze market trends and consumer behavior to identify opportunities for growth and improvement.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years.
- Work Conditions and Physical Capabilities: Combination of sitting, standing, walking, handling heavy loads.
- Personal Suitability: Adaptability, collaborative, efficiency, energetic, hardworking, proactive, time management, organized, team player, patience, ability to multitask.
Work Environment: Permanent position, 40 hours per week, working in a fast-paced retail environment with a focus on customer service and sales.
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