Food Service Supervisor

4 weeks ago


Edmonton, Alberta, Canada TIM HORTONS Full time
About the Role

We are seeking an experienced Food Service Supervisor to lead our team at Tim Hortons. As a key member of our staff, you will be responsible for ensuring that our customers receive exceptional service and high-quality food.

Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our kitchen staff, ensuring that they have the necessary support and resources to perform their duties efficiently.
    • Mentor and train new staff members, providing guidance and feedback to help them improve their performance.
  • Quality Control
    • Ensure that all food products meet our quality standards, adhering to health and safety regulations.
    • Conduct regular audits to identify areas for improvement and implement corrective actions.
  • Inventory Management
    • Monitor inventory levels, forecasting demand to minimize waste and optimize stock levels.
    • Manage suppliers, negotiating prices and contracts to ensure best value for the company.
  • Customer Service
    • Deliver exceptional customer service, responding promptly to complaints and resolving issues in a professional manner.
    • Foster strong relationships with customers, encouraging loyalty and repeat business.
  • Reporting and Administration
    • Prepare and submit accurate reports, including sales data, inventory levels, and employee performance metrics.
    • Maintain up-to-date records, ensuring compliance with regulatory requirements.
Requirements
  • Bachelor's degree in Hospitality or related field (an asset)
  • 1-2 years of experience in a supervisory role within the food service industry
  • Excellent leadership and communication skills
  • Able to work effectively in a fast-paced environment
  • Physical stamina to perform tasks involving standing, walking, and lifting
  • Ability to maintain confidentiality and handle sensitive information
Working Conditions
  • Fast-paced restaurant environment with multiple priorities
  • Must be able to work varying shifts, including evenings, weekends, and holidays
  • Physically demanding role requiring prolonged standing, walking, and lifting
Compensation and Benefits

We offer a competitive salary range of $45,000-$55,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and development.

Why Join Our Team?

As a Food Service Supervisor at Tim Hortons, you will have the opportunity to develop your leadership skills, work with a dynamic team, and contribute to the success of a well-established brand. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply today.



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