Resort Hospitality Associate

2 weeks ago


Cranbrook, Canada Prestige Rocky Mountain Resort Cranbrook Full time
About the Job

We are seeking a skilled and dedicated Resort Hospitality Associate to join our team at Prestige Rocky Mountain Resort Cranbrook.

Job Summary

The Resort Hospitality Associate is responsible for providing exceptional guest service, ensuring a clean and comfortable environment, and maintaining the highest standards of hospitality.

Key Responsibilities
  • Housekeeping: Ensure all rooms, public areas, and facilities are clean and well-maintained. This includes sweeping, mopping, washing, and polishing floors, dusting furniture, vacuuming carpeting and upholstered furniture, making beds, changing sheets, and restocking linen closets.
  • Guest Service: Provide warm and welcoming service to guests, responding to their needs and requests in a timely and efficient manner.
  • Lost and Found: Handle and report lost and found items to ensure they are returned to their rightful owners.
  • Additional Duties: Clean and disinfect kitchen and bathroom fixtures and appliances, attend to guests' requests for extra supplies or other items, provide basic information on resort facilities, pick up debris and empty trash containers, and clean changing rooms and showers.
Requirements and Qualifications
  • Education: No degree, certificate, or diploma required.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, bending, crouching, kneeling, standing for extended periods.
  • Personal Suitability: Client focus, dependability, efficient interpersonal skills, excellent oral communication, flexibility, initiative, reliability, team player, values and ethics.
Experience and Training

We will train the right candidate for this role. The ideal candidate should be willing to learn and adapt to our fast-paced environment.

Compensation and Benefits

The estimated salary for this position is $25,000 - $35,000 per year, depending on experience and qualifications. Benefits include opportunities for advancement, competitive pay, and a dynamic work environment.


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