Specialist, Designated Beauty Advisor
4 weeks ago
Job Summary: We are seeking a highly skilled and motivated Specialist, Designated Beauty Advisor to join our team at Holt Renfrew.
About the Role: As a Specialist, Designated Beauty Advisor, you will be responsible for developing deep relationships with customers, increasing sales and service, and achieving sales targets for assigned brands.
Key Responsibilities:
- Consistently deliver exceptional customer service
- Exceed sales and service personal goals and targets
- Build a loyal client base through new customer acquisition, client development, and retention
- Share expert product knowledge with the selling team
- Maintain strong relationships with buyers, vendors, and selling managers
- Drive brand sales through marketing opportunities, event execution, and assortment recommendations
- Attend educational sessions and stay up-to-date on product knowledge, vendor information, and Holt Renfrew seminars
- Perform floor recovery, visual merchandising, price change, and sales support tasks
- Communicate with clients through various methods and resolve customer service issues
- Comply with Health & Safety policies and ensure privacy and cyber security measures
Requirements:
- High school diploma
- Proven ability to exceed sales targets
- Collaborative and team-oriented environment
- Ability to work in a fast-paced environment with minimal supervision
- Flexible work schedule, including nights, weekends, and holidays
- Minimum of two years' experience in a commission-based sales environment
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Entrepreneurial, competitive, self-confident, and self-motivated
- Full bilingualism in French and English
What We Offer:
- Competitive total compensation
- Generous employee discount
- Pension and health & dental benefits
- Tuition assistance
- Continuous learning and development opportunities
Compensation: $22.00 - 22.00 per hour, with commission in addition to base pay. Final compensation will be determined based on individual qualifications and contributions to the role.
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