Specialist, Designated Beauty Advisor

4 weeks ago


Vancouver, British Columbia, Canada Holt Renfrew Full time

Job Summary: We are seeking a highly skilled and motivated Specialist, Designated Beauty Advisor to join our team at Holt Renfrew.

About the Role: As a Specialist, Designated Beauty Advisor, you will be responsible for developing deep relationships with customers, increasing sales and service, and achieving sales targets for assigned brands.

Key Responsibilities:

  • Consistently deliver exceptional customer service
  • Exceed sales and service personal goals and targets
  • Build a loyal client base through new customer acquisition, client development, and retention
  • Share expert product knowledge with the selling team
  • Maintain strong relationships with buyers, vendors, and selling managers
  • Drive brand sales through marketing opportunities, event execution, and assortment recommendations
  • Attend educational sessions and stay up-to-date on product knowledge, vendor information, and Holt Renfrew seminars
  • Perform floor recovery, visual merchandising, price change, and sales support tasks
  • Communicate with clients through various methods and resolve customer service issues
  • Comply with Health & Safety policies and ensure privacy and cyber security measures

Requirements:

  • High school diploma
  • Proven ability to exceed sales targets
  • Collaborative and team-oriented environment
  • Ability to work in a fast-paced environment with minimal supervision
  • Flexible work schedule, including nights, weekends, and holidays
  • Minimum of two years' experience in a commission-based sales environment
  • Prior retail sales experience as a product specialist in a luxury environment preferred
  • Entrepreneurial, competitive, self-confident, and self-motivated
  • Full bilingualism in French and English

What We Offer:

  • Competitive total compensation
  • Generous employee discount
  • Pension and health & dental benefits
  • Tuition assistance
  • Continuous learning and development opportunities

Compensation: $22.00 - 22.00 per hour, with commission in addition to base pay. Final compensation will be determined based on individual qualifications and contributions to the role.



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