International Logistics Coordinator

2 days ago

Mississauga, Ontario, Canada AppleOne Full time

Job Summary:

AppleOne is seeking a highly skilled International Logistics Coordinator to support the Sales Team in providing International Logistics Pricing Coordination support. The ideal candidate will possess previous experience in freight forwarding or transborder (ocean and air) and have a strong background in international logistics solutions and rate management.

Responsibilities:

  • Manage relationships with agents and customers
  • Respond to agents and customers requesting rate quotes in an efficient and timely manner
  • Present accurate and complete rate and service proposals with a goal of exceeding customer expectations
  • Provide unique and effective problem solving relative to customs, agent and customer issues to build and nurture client relationships and channel customer feedback into the organization
  • Investigate, assist and resolve any pricing discrepancy issues
  • Inquire, follow up and effectively communicate any issues or concerns to customers
  • Generate or assist with any required documentation for international shipments

Requirements:

  • Post-secondary education in a related field a strong asset
  • 3 to 5 years' experience in freight forwarding or transborder (ocean and air); international experience is preferred, with rates and pricing responsibilities
  • Knowledge of international freight solutions and how to effectively and accurately manage complex rate quotes
  • Strong Computer literacy with Microsoft applications and industry-related software
  • Strong listening skills and attention to detail in all work
  • Ability to effectively communicate to understand customer needs and be persistent in resolving outstanding issues in a timely manner

About AppleOne:

AppleOne is a dynamic and fast-paced company that values customer service and professionalism. As a Logistics and Pricing Analyst, you will have the opportunity to work with a talented team and contribute to the success of our organization.

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