Technical Department Head
2 days ago
Responsibilities:
- Direct a team of technicians and advisors to meet service department objectives and sales targets
- Stay up-to-date with industry developments, product innovations, and company services offered
- Build strong relationships with customers through prompt issue resolution and proactive engagement
- Identify and address recurring issues to ensure high-quality service delivery
- Conduct regular reviews to ensure compliance with service standards, emphasizing efficient repair task execution
- Collaborate with administrative staff to optimize service department operations
Requirements:
- Proven experience in management roles within specialized residential construction or related industries
- Strong technical, communication, and leadership abilities
- Fluency in English language
About Groundworks:
Groundworks is a renowned provider of foundation solutions and water management services, offering expert advice and innovative solutions to residential and commercial clients across North America.
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