Service Department Director

3 days ago


WhitchurchStouffville, Ontario, Canada Bay Area Underpinning Full time
Job Description:
We are seeking a skilled Service Manager to join our team at Bay Area Underpinning. This role involves leading and managing a team of technicians and advisors, driving sales growth, and ensuring exceptional customer satisfaction. If you have a passion for leadership, a strong technical background, and excellent communication skills, this could be the perfect opportunity for you.

Key Responsibilities:
- Lead and manage a team of technicians and advisors to achieve business objectives and sales targets
- Develop and maintain comprehensive knowledge of industry standards, products, and company services to provide expert advice to customers
- Ensure adherence to industry regulations, restrictions, and laws within the service department
- Deliver exceptional customer service by maintaining strong customer relationships and addressing concerns or complaints promptly and professionally

Requirements:
- 3-4 years of management experience in specialized residential construction or related fields
- Excellent technical, oral, and written communication skills
- Must be fluent in English

What We Offer:
- Competitive base compensation ($65,000) + bonus
- Manager Equity Program
- Advanced leadership training opportunities
- Company benefits plan and 2 weeks annual vacation

At Bay Area Underpinning, we value innovation, teamwork, and customer satisfaction.

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