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Client Integration Specialist

2 months ago

Montreal, Quebec, Canada TradingScreen Full time
About the Role

TS Imagine is seeking a highly skilled Client Integration Specialist to join our team. As a key member of our Professional Services team, you will work closely with clients and internal teams to deliver comprehensive solutions to the market.

Key Responsibilities
  • Configure new FIX engines in production as part of the new client onboarding process
  • Certify FIX sessions and workflow with new Fixed Income Dealers and Venues
  • Review simple business requirements for existing client enhancements and configure the existing FIX engine accordingly
  • Configure technical solutions on the TSI FIX platform according to well-established guidelines for production deployment
  • Facilitate technical discussions for product deployment, project integrations, and technical solutions
  • Work with internal teams to finalize project timelines and milestones, document ongoing progress in Jira, and highlight concerns in a timely manner
  • Ensure proactive communication with clients and internal staff, managing new implementations, enhancement requirements, and production escalations
  • Ensure the Support teams have the appropriate technical information to support production implementations
  • Produce and manage internal documentation in Confluence
  • Troubleshoot in a Linux environment and help resolve production issues escalated by the L1 Support team
Requirements
  • 2+ years of experience in the Financial Services industry
  • Excellent problem-solving skills
  • Excellent communication skills (both oral and written)
  • Positive attitude and a good work ethic
  • Experience in a client-facing role
  • Knowledge of financial markets and products (Equity, Fixed Income, Derivatives, etc.)
  • Bachelor's degree in Computer Science or Computer Engineering or matching technical skills
Preferred Skills
  • Linux/UNIX
  • FIX Protocol Versions 4.2, 4.4
  • Networking and Connectivity concepts
  • Shell scripting
  • Jira
  • FinTech company
About TS Imagine

TS Imagine is a leading provider of on-demand trading and risk management solutions for the financial services industry. We challenge our employees to think creatively and innovate across silos and platforms. Join us in our mission to deliver integrated trading, portfolio, and real-time risk solutions to capital markets.