Technical Integration Specialist
4 weeks ago
About the Role
TS Imagine is seeking a highly skilled Client Integration Specialist to join our team. As a Client Integration Specialist, you will play a critical role in the success of our Professional Services team by working closely with clients and internal teams to deliver comprehensive solutions.
Key Responsibilities
- Configure new FIX engines in production as part of the new client onboarding process
- Certify FIX sessions and workflow with new Fixed Income Dealers and Venues
- Review simple business requirements for existing client enhancements and configure the existing FIX engine accordingly
- Configure technical solutions on the TSI FIX platform according to well-established guidelines for production deployment
- Facilitate technical discussions for product deployment, project integrations, and technical solutions
- Work with internal teams to finalize project timelines and milestones, document ongoing progress in Jira, and highlight concerns in a timely way
- Ensure proactive communication with clients and internal staff, managing new implementations, enhancement requirements, and production escalations
- Ensure the Support teams have the appropriate technical information to support production implementations
- Produce and manage internal documentation in Confluence
- Troubleshoot in a Linux environment and help resolve production issues escalated by the L1 Support team
Requirements
- 2 years+ experience in the Financial Services industry
- Excellent problem-solving skills
- Excellent communication skills (both oral and written)
- Positive attitude and a good work ethic
- Experience in a client-facing role
- Knowledge of financial markets and products (Equity, Fixed Income, Derivatives, etc.)
- Bachelor in Computer Science or Computer Engineering or matching technical skills
Preferred Skills
- Linux/UNIX
- FIX Protocol Versions 4.2, 4.4
- Networking and Connectivity concepts
- Shell scripting
- Jira
- Fin Tech company
About TS Imagine
TS Imagine delivers integrated trading, portfolio, and real-time risk solutions for capital markets. Our platform is uniquely positioned to streamline complex and time-consuming workflows across front, middle, and back office functions. We challenge our employees every day to think creatively and innovate across silos and across platforms.
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