Patient Care Manager

4 weeks ago

Vaughan, Ontario, Canada Mackenzie Health Full time
Job Description

Patient Care Manager, CVH 5 Mental Health

Permanent Full Time

The Patient Care Manager is a key member of the management team within the program/clinical area, responsible for coordinating and directing the unit, as well as its human and fiscal resources. This role collaborates with the Program Director, Medical Director, Educator, and other allied health members to ensure high-quality, effective, and efficient services and care are provided.

Key Responsibilities

  • Plan, implement, and integrate plans that align with the Medicine Program and the organization's vision and strategic directions.
  • Collaborate with the multidisciplinary team to ensure seamless care delivery.
  • Develop and maintain effective relationships with stakeholders, including patients, families, and healthcare professionals.
  • Provide leadership, support, and critical analysis in stressful, complex clinical and emotional situations.
  • Ensure compliance with patient and staff safety policies and procedures.
  • Facilitate an environment that promotes respect, empathy, and inclusivity.

Requirements

  • Completion of a Baccalaureate Degree in Nursing or other regulated health professional field.
  • Nurse Certificate of Competence from the College of Nurses of Ontario or another regulated Health Professional College.
  • Minimum of 2-5 years clinical frontline leadership experience - mental health preferred.
  • Demonstrated knowledge in clinical practice.
  • Excellent interpersonal, communication, coaching, mentoring, and team building skills.
  • Strong analytical, problem-solving, critical thinking skills.
  • Ability to analyze research and implement evidence-based practice into Policy and Procedure development and clinical practice.
  • Excellent written and oral communication skills.
  • Experience with guiding staff experiencing performance and/or attendance problems.

Preferred Qualifications

  • Specialty certification an asset.

Working at Mackenzie Health

Mackenzie Health is a leading healthcare provider in the community, committed to delivering exceptional patient care and experiences. As a Patient Care Manager, you will be part of a dynamic team that values excellence, leadership, and empathy.

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