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Bilingual Customer Service Representative

2 months ago

Ajax, Ontario, Canada AppleOne Full time

**About the Role**

This Bilingual Customer Service Position Features:

  • **Professional Collaborative Team**: Work with a dynamic and supportive team to provide exceptional customer service.
  • **Remote Work**: Enjoy the flexibility of working from home and maintaining a healthy work-life balance.
  • **Competitive Salary**: Receive a competitive salary that reflects your skills and experience.

**Job Summary**

AppleOne is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for answering customer inquiries, contacting customers to provide service and solutions, and documenting client calls in their profiles.

**Key Responsibilities**

  • Answer customer inquiries in a professional and courteous manner.
  • Contact customers to provide service and solutions to their issues.
  • Document client calls in their profiles to ensure accurate and up-to-date information.

**Requirements**

  • Bilingual French/English skills.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

**What We Offer**

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and supportive team.
  • The flexibility of remote work and a healthy work-life balance.