Bilingual Customer Service Representative

3 weeks ago


Ajax, Ontario, Canada Adecco Canada Full time
Adecco Canada is Hiring a Bilingual Customer Relations Specialist

We are seeking a highly skilled and bilingual Customer Relations Specialist to join our team at Adecco Canada. As a key member of our customer experience team, you will be responsible for building and maintaining positive relationships with customers through effective communication, issue resolution, and support.

Key Responsibilities:
  • Manage customer inquiries and complaints in a timely and professional manner
  • Provide exceptional customer service and support through various communication channels
  • Collaborate with internal stakeholders to resolve customer issues and improve overall customer satisfaction
  • Develop and maintain knowledge of company products and services to effectively address customer needs
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements:
  • Bilingual French and English language proficiency
  • University degree in business, marketing, or a related field
  • 3+ years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer:
  • A competitive hourly rate between $29-$33
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Adecco Canada.



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