Beer Connoisseur and Customer Experience Specialist

4 days ago


Québec, Quebec, Canada IGA Full time
Beer Connoisseur and Customer Experience Specialist

Full-Time

Estimated Salary: $45,000 - $55,000 per year

Shift: Day, Evening

Availability: Anytime

Company Overview

At IGA, we are committed to providing an exceptional customer experience. As a Beer Connoisseur and Customer Experience Specialist, you will play a key role in helping us achieve this goal.

Job Description

We are seeking a highly motivated and resourceful individual who is passionate about beer and customer service. As a Beer Connoisseur and Customer Experience Specialist, your primary responsibilities will include:

  • Discovering the specific needs of customers and advising them on the advantages and characteristics of different types of microbrewery beers;
  • Helping customers experiment with food and beer pairings (cheese, cold cuts, chocolates, etc.);
  • Establishing good contacts with representatives of different beer companies;
  • Setting up special displays to highlight regular and promotional products and arranging product categories.
Required Skills and Qualifications

To be successful in this role, you will need to possess:

  • A high school diploma or equivalent;
  • A strong sense of customer service and a willingness to share your knowledge with others;
  • The ability to work effectively in a team environment;
  • Excellent communication and interpersonal skills;
  • A passion for beer and a desire to learn more about it.
Benefits

In addition to a competitive salary, we offer a range of benefits including:

  • Opportunities for professional development and growth;
  • A dynamic and supportive work environment;
  • A comprehensive benefits package including health and dental insurance, retirement savings plan, and paid time off.


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