Retail Store Manager

5 days ago

Portage la Prairie, Canada Esso gas station Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Esso gas station. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales floor staff, ensuring they are meeting sales targets and providing excellent customer service.
    • Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
  • Operations and Logistics
    • Manage inventory levels, including ordering and receiving merchandise, to ensure optimal stock levels and minimize waste.
    • Authorize payments, returns, and exchanges, ensuring accurate and efficient processing.
  • Customer Service and Sales
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Develop and implement sales strategies to drive revenue growth and meet sales targets.
  • Reporting and Analysis
    • Prepare and analyze sales reports, identifying trends and areas for improvement.
    • Provide regular updates to management on sales performance, customer satisfaction, and employee engagement.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a retail management role.
  • Skills and Abilities
    • Excellent leadership and management skills.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Manual dexterity and attention to detail.
    • Ability to distinguish between colors.
Work Environment

This is a permanent, full-time position working 35 to 40 hours per week. The work environment is fast-paced, with a combination of sitting, standing, and walking. The ability to work under pressure and meet tight deadlines is essential.

Language and Work Term

The primary language of work is English. This is a permanent position with a work term of permanent.

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