Business Operations Director for Retail Excellence
2 weeks ago
We are seeking a highly skilled and experienced Business Operations Director to lead our retail operations team at STONY LIQUOR LTD. This is an exciting opportunity for a strategic leader who can drive business growth, improve operational efficiency, and deliver exceptional customer experiences.
About the Role- Direct and control daily store operations to ensure seamless delivery of products and services to customers.
- Manage and motivate a team of staff to achieve sales targets, maintain high standards of customer service, and promote a positive store culture.
- Implement effective pricing and credit policies to maximize sales revenue and minimize losses.
- Source and procure merchandise from suppliers, ensuring timely delivery and adherence to quality standards.
- Develop and execute marketing strategies to increase brand awareness, attract new customers, and drive sales growth.
- Plan, manage, and monitor budgets to ensure financial stability and profitability.
- Determine staffing requirements based on business needs and recruit, train, and develop staff to meet those needs.
- Identify and resolve issues promptly, including customer complaints, supply chain disruptions, and other operational challenges.
- Secondary (high) school graduation certificate
- 1-2 years of experience in retail operations or a related field
- Basic security clearance
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
$60,000 - $80,000 per year, depending on experience, plus comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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