Registered Massage Therapist

3 weeks ago

Kananaskis Improvement District, Canada Pomeroy Lodging LP Full time

Job Title: Registered Massage Therapist

About the Role:

We are seeking a skilled Registered Massage Therapist to join our team at the Pomeroy Kananaskis Mountain Lodge. As a Registered Massage Therapist, you will be responsible for providing therapeutic and personalized massage experiences to our guests, enhancing their state of wellness and relaxation.

Key Responsibilities:

  • Provide therapeutic massage and bodywork tailored to guest needs.
  • Reiterate home care recommendations and retail sales.
  • Monitor and maintain the physical environment, ensuring cleanliness and organization at all times.
  • Strictly enforce the privacy and confidentiality of all guest information.
  • Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns.
  • Follow all health and safety policies and ensure the safety of guests and colleagues; reports safety concerns and hazards immediately.
  • Understand the importance of maintaining clean, organized, and well-maintained spaces that support the value of ease and relaxation.
  • Complete work processes and checklists seamlessly to support the Spa value of respect for guests' desire for peace.
  • Personal communication, interactions, and behaviors should support the Spa value of inclusivity and equality.
  • Contribute to a collaborative workplace, supporting the Spa value of community, common goals, and acceptance.

Perks and Benefits:

  • Top of Market Pay Structure: Competitive hourly wage coupled with service fees and automatic gratuities.
  • Lifestyle: Flexible hours and work weeks.
  • Marriott Worldwide Travel Discounts: Experience luxury at its best with exclusive discounts across Marriott properties globally.
  • Health & Wellness Plan: Take care of your health with our comprehensive benefits package.
  • Personal Days: Enjoy 5 personal days per year, allowing you to relax and rejuvenate.
  • Resort and Nordic Spa Discounts: Benefit from special employee discounts.
  • Commuter allowance.
  • Discounts on Retail Products and Spa Services.

Requirements:

  • Graduate from an accredited School of massage.
  • Registered and in good standing as a massage therapist in Alberta.
  • Minimum of one-year work experience as a Registered Massage Therapist.
  • Excellent verbal communication skills are essential.
  • Passion for Guest Service and Health and Wellness.

Working Conditions:

This position may be exposed to long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues, and leading a culture of service excellence.

Come and experience the Pomeroy Kananaskis Mountain Lodge difference.

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