Operations Planner
1 month ago
We are seeking an experienced Operations Planner to join our team at Backstage. As an Operations Planner, you will play a critical role in shaping our sales strategies and ensuring optimal resource allocation to drive business success.
Key Responsibilities:- Create mid to short-term plans of sales, capacity, and availability
- Analyze and understand dynamic forecasts to maximize sales, including forecasting key assumptions
- Perform complex analysis in a specific area of sales and capacity planning
- Manage day-to-day sales and capacity planning operations
- Balance delivery and CFC (customer fulfillment center) capacity to maximize efficiency
- Monitor and react to customer demand and slot availability for customers
- Interpreting trends and variances in key reporting in support of decisions that are required to improve financial performance
- Create and re-create routes, resolve violations (ex. DPV (delivery per vehicle) exceeds recommended weight guidelines) and incorporate event considerations
- Optimize business process and identify opportunities to reduce costs
- Provide the business with relevant, reliable, and timely sales and capacity planning information, including Key Performance Indicators (KPIs) and appropriate variance analysis
- Support CFC / spoke planning (secondary sites)
- Provide analytical support to Operational Planning Manager
- Communicate closely with sales teams, operational teams, and other planning teams
- Prepare various ad-hoc reporting requests and analytical reports
- Act as the key contact for emergency capacity planning needs from the CFC
- Identify and respond to and resolve operational issues in a timely manner
- Support the preparation of data analysis, insight, and recommendations, as assigned
- Provide excellent level of customer service to all levels of the business
- At least 2 years of professional experience in data analytics
- Bachelor's degree, preferably in Commerce or Engineering
- Proficiency in Microsoft Office suite, with advanced skills in Excel
- Proficiency in SQL and Python is required
- Proficiency in Tableau or PowerBI is required
- Previous experience in planning is advantageous, including order modeling, forecasting, re-forecasting, and integrated planning for distribution inbound/outbound and category planning
- Experience in Supply Chain is considered an asset
- A comprehensive Total Rewards package, which varies by role and designed to help our teammates live better – physically, financially and emotionally
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance
- Access to Virtual Health Care Platform and Employee and Family Assistance Program
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable
- Learning and Development Resources to fuel your professional growth
- Parental leave top-up
- Paid Vacation and Days-off
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