Strategic Operations Director

14 hours ago


Vancouver, British Columbia, Canada People First Solutions Full time

Island Tractor, a leading Kubota dealership on Vancouver Island, seeks an exceptional Strategic Operations Director to lead the company's operations in Duncan and Courtney BC.

About Us

We are dedicated to being the most reliable and knowledgeable source for equipment, parts, and service. Our goal is to match top performers with our clients' key leadership roles through our thorough selection process.

The Role

As a Strategic Operations Director, you will be responsible for managing the overall operation of Island Tractor. You will have strong business acumen and emotional intelligence, inspiring a collaborative, accountable, and performance-driven culture.

  • Foster a sales culture that values transparency, accountability, excellence, customer service, and customer satisfaction.
  • Hold people accountable, provide coaching and training to employees when needed, read people below the surface.
  • Maintain consistent interaction with the team, evaluate ongoing employee performance, and coordinate annual review and appraisal programs.
  • Set expectations for the team and gain buy-in for continually improving systems and processes.
  • Demonstrate confidence when making decisions with a proven aptitude for being detail-oriented.
  • Understand the ERP system, analyze productivity, and set performance goals that meet revenue and cost targets.
  • Oversee and implement an inventory strategy that meets seasonal demands.
  • Lead the development and implementation of distribution practices, focusing on continuous improvement.

Requirements

We seek a hands-on leader with 5+ years in a leadership role, excellent organizational, interpersonal, and time-management skills. The ideal candidate should have:

  • A track record of success with progressive career experience within a distribution environment.
  • A true generalist with demonstrated knowledge of operations, including finance, sales, inventory management, and human resources.
  • Excellent communication skills, including the ability to have tough conversations.
  • A team player who consistently leverages talent and expertise within the operation.
  • Superior Excel skills, comfortable with pivot tables, able to analyze, interpret, and act on data gathered from the ERP system.
  • Strong negotiation and follow-up skills, attending to the needs of the customer.

Salary Range: $120,000 - $180,000 per annum

This salary estimate is based on national averages for similar positions in Canada. The actual salary may vary depending on the candidate's experience and qualifications.



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