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Counter Sales Associate

2 months ago

Mississauga, Ontario, Canada CB Canada Full time
About Us

CB Canada is a leading supplier of top-quality building materials, including plumbing, P.V.F., hydronics, and HVAC products. With a strong commitment to customer service, employee development, and innovation, we strive to provide exceptional value to our customers and partners.

Job Summary

We are seeking a highly motivated and customer-focused Counter Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth through effective product knowledge and sales skills.

Key Responsibilities
  • Customer Service
    • Respond to customer inquiries in a timely and professional manner, providing accurate product information and pricing.
    • Process customer orders, including organizing pick-ups and processing returns.
    • Support customers with product knowledge and recommendations to drive sales growth.
  • Sales and Growth
    • Reach out to customers to promote special offers and products.
    • Collaborate with the sales team to identify opportunities for upselling and cross-selling.
    • Share product knowledge and industry insights with customers to build trust and drive sales.
  • Team Collaboration
    • Work closely with contractors, vendors, and internal teams to ensure seamless customer service and sales support.
    • Participate in training and coaching to develop product knowledge and sales skills.
Requirements
  • Experience
    • 1-2 years of combined counter sales and industry experience.
  • Skills
    • Excellent customer service and communication skills.
    • Strong product knowledge and sales skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Education
    • High school diploma or equivalent required.
What We Offer

CB Canada offers a dynamic and supportive work environment, with opportunities for career growth and development. We provide comprehensive training and coaching to help you succeed in your role, as well as a competitive compensation package and benefits.

We are committed to diversity and inclusion, and welcome applications from candidates with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.