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Food Service Supervisor

2 months ago

Truro, Nova Scotia, Canada Frank and Gino Grill and Pasta House Greco Pizza Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Frank and Gino Grill and Pasta House/Greco Pizza. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of food quality.

Key Responsibilities
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring efficient service and high-quality food products.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork.
  • Monitor and maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Prepare and submit reports on sales, customer feedback, and staff performance, enabling data-driven decision-making.
  • Address customer complaints or concerns in a professional and courteous manner, ensuring customer satisfaction and loyalty.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and leadership skills, with the ability to motivate and train staff.
  • Strong problem-solving and analytical skills, with the ability to work under pressure and meet deadlines.
  • Physical stamina to work in a fast-paced environment, with the ability to lift and move objects as needed.
Work Environment

Our restaurant is a fast-paced environment with a focus on providing exceptional customer service. As a Food Service Supervisor, you will be working in a noisy, wet/damp, and hot environment, with regular exposure to food and kitchen equipment.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented team of professionals.