Restaurant Operations Manager

3 weeks ago


Toronto, Ontario, Canada Rajhani Sweets & restaurant Full time
Job Summary

As a key member of the Rajhani Sweets & Restaurant team, the Restaurant Supervisor plays a vital role in ensuring the smooth operation of our dining establishment. This position requires a strong leader who can effectively supervise and coordinate the activities of staff, maintain high standards of quality and service, and work collaboratively with other departments to achieve business objectives.

Key Responsibilities
  • Staff Supervision: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and maintain records of staff performance.
  • Quality Control: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain a clean and safe working environment.
  • Inventory Management: Requisition food and kitchen supplies, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales and wastage.
  • Financial Management: Prepare budget and cost estimates, and prepare and submit reports to management.
  • Customer Service: Address customers' complaints or concerns, and provide exceptional customer service to ensure customer satisfaction and loyalty.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a supervisory role in the food service industry.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment with tight deadlines and physically demanding work.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Collaborative Work Environment: A collaborative and supportive work environment.


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