Current jobs related to Hotel Guest Services Representative - Toronto, Ontario - Silver Hotel Group

  • Hotel Guest Services Representative

    3 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Hotel Guest Services RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented Hotel Guest Services Representative to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is...

  • Hotel Guest Services Representative

    3 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Hotel Guest Services RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Hotel Guest Services Representative to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and...

  • Hotel Guest Services Representative

    3 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Hotel Guest Services RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Hotel Guest Services Representative to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and...

  • Hotel Guest Services Representative

    3 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Hotel Guest Services RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Hotel Guest Services Representative to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and...

  • Hotel Guest Services Representative

    1 month ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest...

  • Hotel Guest Services Representative

    1 month ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest...

  • Hotel Guest Services Representative

    4 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled Guest Services Agent to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Registration:...

  • Hotel Guest Services Representative

    4 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled Guest Services Agent to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Registration:...

  • Hotel Guest Services Representative

    4 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest...

  • Hotel Guest Services Representative

    1 month ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled Guest Services Agent to join our team at Le Germain Hotel Toronto Mercer. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Investigate and resolve...

  • Hotel Guest Services Representative

    1 month ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled Guest Services Agent to join our team at Le Germain Hotel Toronto Mercer. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Investigate and resolve...

  • Hotel Guest Services Representative

    3 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    We are seeking a skilled Guest Services Agent to join our team at the Le Germain Hotel Toronto Mercer. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals and...

  • Hotel Guest Services Representative

    4 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled and detail-oriented Guest Services Agent to join our team at Le Germain Hotel Toronto Mercer.Job Summary:The Guest Services Agent will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience during their stay. This role requires a...

  • Hotel Guest Services Representative

    4 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled Guest Services Agent to join our team at Le Germain Hotel Toronto Mercer. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests...

  • Hotel Guest Services Representative

    4 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled Guest Services Agent to join our team at Le Germain Hotel Toronto Mercer. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests...

  • Guest Services Representative

    4 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service...

  • Guest Services Representative

    4 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service...

  • Guest Services Representative

    1 month ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Job Title: Guest Services AgentWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key Responsibilities:Provide warm and...

  • Guest Services Representative

    1 month ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Job Title: Guest Services AgentWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key Responsibilities:Provide warm and...

  • Guest Services Representative

    1 month ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service...

Hotel Guest Services Representative

2 months ago

Toronto, Ontario, Canada Silver Hotel Group Full time

{"h1": "Guest Services Agent Job Description", "p": "At Silver Hotel Group, we are seeking a highly motivated and customer-focused Guest Services Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience for all who stay with us.", "ul": [{"li": "Maintain a warm and friendly demeanor at all times with guests and team members"}, {"li": "Comply with all company standards and brand standards"}, {"li": "Interact with all guests during check-in and check-out procedure"}, {"li": "Create and cancel reservations as required, handle check-in and check-outs"}, {"li": "Greet all incoming and outgoing calls in a professional and timely manner"}, {"li": "Review logbook, and emails daily and complete all tasks on the checklist"}, {"li": "Maintain proper operation of Front Desk telephones, be familiar with daily sell rates"}, {"li": "Balance and prepare individual paperwork for closing of shift with hotel standards"}, {"li": "Work closely and maintain proper communication with all hotel departments"}, {"li": "Handle guest registration and room assignments, accommodating special requests whenever possible"}, {"li": "Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner"}, {"li": "Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, gift shop, safety boxes etc."}, {"li": "Perform other duties assigned by the Supervisor or department manager"}], "h2": "Requirements", "ul": [{"li": "Customer Service experience, preferably in a Hotel Front Desk position"}, {"li": "Excellent written and verbal communication skills are essential"}, {"li": "Computer literate in Word and Excel. Maestro's or Opera experience is an asset"}, {"li": "Results-oriented with the ability to be flexible and work well in a busy and demanding environment"}, {"li": "A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision"}, {"li": "Must be friendly, energetic, enthusiastic, and self-motivated, with a professional appearance"}, {"li": "Available to work days, evenings, weekends, and/or holidays as required"}, {"li": "Must be legally authorized to work in Canada"}], "h2": "About Us", "p": "Silver Hotel Group is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra \"You Matter\" resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture."}