Front Office Manager

3 weeks ago


Gravenhurst, Ontario, Canada Marriott International Full time

Job Summary

The Front Office Manager is responsible for leading the Front Office team to deliver exceptional guest experiences and drive business results. This role oversees all front office functions, including guest arrival and departure procedures, and ensures seamless execution of operations.

Key Responsibilities

Lead and motivate the Front Office team to achieve high levels of guest satisfaction and employee engagement.

Develop and implement strategies to improve front office operations, including guest arrival and departure procedures.

Collaborate with other departments to ensure seamless execution of operations and achieve business objectives.

Manage front office budgets and ensure cost control measures are in place.

Foster a culture of excellence and continuous improvement within the Front Office team.

Requirements

4 years of experience in a front office or related role, with a minimum of 2 years in a supervisory or management position.

High school diploma or equivalent required; bachelor's degree in hospitality, business, or a related field preferred.

Strong leadership and communication skills, with the ability to motivate and inspire a team.

Proven track record of driving business results and improving operational efficiency.

Ability to work effectively in a fast-paced environment and adapt to changing priorities.

What We Offer

Competitive salary range: $54,000 - $68,000 annually.

Comprehensive benefits package, including medical, dental, and vision insurance.

401(k) retirement plan with company match.

Opportunities for career growth and professional development.

A dynamic and supportive work environment.

Marriott International is an Equal Opportunity Employer

We are committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.


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