General Manager
4 weeks ago
About Us
Auberge du Pommier is a leading hospitality company that offers a unique dining experience. We are seeking a highly skilled and experienced General Manager to join our team.
The Role
We are looking for a General Manager who will be responsible for the overall management of our restaurant. This includes achieving high service standards, exceeding guest expectations, and ensuring the smooth operation of the business.
Key Responsibilities
- Lead a team of staff to achieve high service standards and exceed guest expectations
- Recruit, select, orient, assign, schedule, and review staff
- Enforce company policies and procedures
- Prepare and complete action plans to achieve operational objectives
- Work closely with the Events and Private Dining team to ensure successful day-to-day operations
- Resolve associate and/or guest conflict through service recovery and implement change when necessary
- Liaise with the BOH Management Team to control costs and minimize waste
- Estimate food and beverage consumption and place orders with suppliers
- Maintain budget and employee records
- Prepare payroll and monitor records
- Avoid legal challenges by following all company and government legislations
- Arrange for maintenance and repair of malfunctioned equipment
- Develop managers and employees through regular one-on-ones, training, and development
- Create an engaging and energetic environment where all associates work as a team
- Generate growth and restaurant sales through marketing initiatives
- Regularly conduct P&L reviews to analyze financial metrics
Requirements
- Over 3 years of experience in fine dining in a General Manager position
- Experience in a similar environment
- Self-starter, flexible, and able to work independently
- Ability to multi-task and change priorities constantly as needed in a fast-paced environment
- Ability to conduct written and verbal performance reviews
- Strong business acumen
- Excellent verbal and written communication skills
- Exceptional organizational skills
- Post-secondary Degree/Diploma in Hospitality Management, Food and Beverage Management, and/or equivalent an asset
What We Offer
- Competitive salary
- Out of province relocation expenses covered
- Paid vacation, sick, and personal days
- Gratuity sharing
- Health, Dental, and Vision benefits with Enhanced Mental Health Coverage
- Discounted gym membership and Employee Assistance Program
- Group Life & Disability Insurance
- Management Uniform/Clothing Reimbursement
- Monthly dining allowance for all Freehand locations
- 50% Dining Discount for all Freehand locations
- RRSP Matching
- Tuition Reimbursement
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