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Sales Team Lead

2 months ago

Drayton Valley, Canada Liquor 2 Go Full time
About the Role

We are seeking a highly skilled Sales Supervisor to join our team at Liquor 2 Go. As a Sales Supervisor, you will be responsible for leading our sales team and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure they meet their sales targets.
  • Merchandise Management: Order and manage inventory, ensuring that our shelves are always stocked with the latest products.
  • Customer Service: Resolve customer complaints and issues in a professional and timely manner, providing a positive experience for our customers.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement to optimize sales performance.
  • Training and Development: Train and develop sales staff to ensure they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a sales or retail environment.
  • Skills: Excellent communication and leadership skills, with the ability to work in a fast-paced environment.
Working Conditions
  • Work Environment: Fast-paced retail environment with a focus on customer service.
  • Physical Demands: Combination of sitting, standing, and walking, with the ability to lift up to 25 pounds.