Customer Relationship Manager

4 days ago


Lévis, Quebec, Canada TD Full time

At TD, we are committed to providing fair and equitable compensation opportunities to all colleagues. As a Customer Relationship Manager in our Lévis branch, you can expect a salary range of $51,400 - $72,600 CAD per year.

About the Role

We are seeking an experienced professional to play a key role in advising customers on high-level financial solutions. This includes exploring and understanding investment options that best suit customers' financial needs.

Key Responsibilities:

  • Play a key role in advising customers on high-level financial solutions from a range of available investment and credit banking solutions.
  • Engage with customers by asking thoughtful financial questions and creating positive experiences to retain and deepen relationships.
  • Increase customer financial confidence by providing personalized financial advice, answering customer questions, and addressing their concerns while maintaining confidentiality and accuracy.
  • Act as a point of contact for the frontline staff in handling customer problems.

To be successful in this role, you will need:

  • A high school diploma and/or 1 year of relevant experience.
  • Post-Secondary or Undergraduate degree in a related field is an asset.
  • Completion of IFIC or equivalent required.
  • CFSA must be completed within 12 months, if hired.
  • Sound knowledge of advanced investing and credit processes, banking solutions, and concepts.

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Our benefits include health and well-being benefits, savings and retirement programs, paid time off, banking benefits, career development, and reward and recognition programs.

We're committed to helping our colleagues succeed in their careers. You'll have regular career development and performance conversations with your manager, access to online learning platforms, and mentoring programs to help you unlock future opportunities.



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