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Sales Manager
2 months ago
The Opportunity:
As a Sales Manager at Hampton Inn by Hilton Port Hope, you will be responsible for driving hotel revenue, profit, and customer satisfaction goals by securing new business and negotiating contracts with local accounts, groups, and other organizations.
The Company:
Hampton Inn by Hilton Port Hope is part of InnVest Hotels, a leading independent owner and operator of hotels in Canada. With a diverse portfolio of over 75 hotels across the country, we offer a unique opportunity for sales professionals to grow their careers and make a real impact on our business.
The Role:
The Sales Manager will be responsible for:
- Achieving established room night, meeting room, and sales call quotas
- Proactively soliciting and qualifying existing and new business to achieve personal and hotel revenue goals
- Developing new customer partnerships and nurturing existing relationships
- Coordinating the execution of business with other departments
- Securing meeting space contracts
Key Responsibilities:
- Achieve established room night, meeting room, and sales call quotas
- Proactively solicit and qualify existing and new business to achieve personal and hotel revenue goals
- Develop new customer partnerships and nurture existing relationships
- Coordinating the execution of business with other departments
- Secure meeting space contracts
- Assist in booking and finalizing catering contracts
- Proactively work with hotel Brand sales colleagues to increase account share
- Maintain an up-to-date accurate client file, database, and tracking system
- Research markets to identify potential sources of business and increase market share
- Responsible for full market knowledge as it relates to competitors and industry trends
- In close contact with the client or group while in house to ensure satisfaction and also to enable re-solicitation for future business
- Involved with guest feedback to maintain product need and standard of hotel performance
- Produces and implements quarterly action plan to achieve weekly activities quotas and annual revenue goal
- Participates in formulation of annual Sales Plan
- Ensure excellent lines of communication interdepartmentally
- Attend related tradeshows and conducts sales trips as required to find new business and manage existing partnerships
- Conducts site tours for clients
- Community involvement – attend appropriate community functions and become part of local business organizations
- Prepare sales reports and attend regular sales meetings
- Participate in the weekly Manager on duty program
- Other duties as assigned by the Director of Sales
Competencies We Are Seeking:
- Good understanding of hotel operations and is passionate about the industry
- Minimum of 2 years of Hotel Sales Manager experience
- Hilton and Choice brand experience, along with experience with Delphi is an asset
- Hotel operations experience with an understanding on how business is contracted through various sales channels (end user, intermediaries) is an asset
- Is an aggressive self-starter with strong ability to build rapport with guests and potential clients
- Self-motivated, decisive, responsible, and driven to achieve goals
- Strong interpersonal skills, exceptional oral and written communication skills
- Excellent selling, relationship building and organizational skills with a High degree of professionalism and dedication
- Good understanding and technical knowledge of various social media channels
- Ability to meet both short-term and long-term business goals
- Effective decision-making skills and can choose a course of action best suited to the customer
- Proven problem-solving skills and encourage new innovative solutions when appropriate
- Experience in using sales, catering, and PMS systems
- Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Ability to work flexible hours and meet the demands of the changing environment
InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.
