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Sephora Sales Floor Manager
2 months ago
We are seeking a highly skilled and experienced professional to join our team as a Stage Experience Lead. As a key member of our sales floor team, you will be responsible for overseeing all sales floor departments within a specific Sephora location.
Key Responsibilities- Client Experience: Ensure that all on-stage cast properly execute Sephora's selling model and provide outstanding client service. Support the timely response to all client feedback per department.
- Embracing Innovation: Support all World selling cast in being properly trained in all Client Interactive Technology.
- Event Management: Support in-store events as needed, ensuring that these events help the store achieve its goals as well as client needs.
- Performance Assessment & Development: Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance and business opportunities.
- You have one to three years of experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have a proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
At Sephora, you will be surrounded by the best talent in the industry. You will enjoy the perks of working with a leading beauty retailer, including discounts, gratis, and exclusive brand events. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
