Network and Systems Administrator

4 weeks ago

Calgary, Alberta, Canada Carina Software Inc Full time
Job Summary

We are seeking an experienced IT professional to fill the role of Network and Systems Administrator at Carina Software Inc. This position will be responsible for providing on-site IT support for our Calgary office, as well as remote support for our Toronto-based Head Office.

Key Responsibilities
  • Administer and maintain our internal networks, including secure RADIUS-based 802.1x wired and wireless networks, Fortinet network equipment, and Unifi wireless networks.
  • Support multiple MS-365 tenants, including Azure-AD, Defender for Business, Exchange, MS-Teams, SharePoint, OneDrive, Intune, and Autopilot administration.
  • Oversee scheduled outages for Windows software patching for the site (WSUS), and coordinate patching of all software platforms.
  • Provide printer support and oversee preventative maintenance with external vendors.
  • Monitor backups, including cloud-based Azure-Backup resources.
  • Support ISO 27001 compliance and certification efforts for all BU's, including providing and maintaining documentation, including system configurations (Configuration Management), and standard operating procedures.
  • Provide exemplary customer service skills in all dealings with BU staff and management.
Requirements
  • 5-8 years IT systems and network administration experience, with advanced understanding of Windows Server, Active Directory, Hyper-V, and VMware.
  • 5-8 years' experience supporting OEM hardware, including server, storage, desktop, laptop hardware, and working with OEM vendors for support.
  • 3-5 years' experience supporting Microsoft-365 resources, including Azure-AD, Exchange, and MS-Teams
  • 3-5 Years supporting Azure IaaS, or AWS-ec2, IaaS environments.
  • 2-3 years' experience supporting Linux.
  • Process-centric, and experience preparing and following change-controls, and documenting configuration changes.
  • Must have excellent English communication skills (verbal and written), and the maturity to work alone (un-supervised).
Desired Skills
  • Experience with ITIL/ITSM IT Management processes
  • Experience with Fortinet/FortiGate network and security systems.
  • Cisco CCNA or Fortinet equivalent
  • A+, or current Microsoft Certifications
  • Solid understanding of Microsoft-365 and Azure is an asset.
  • Linux system administration

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