Night Time Transportation Coordinator
4 weeks ago
As a Night Time Transportation Dispatcher at BJ's Wholesale Club, you will play a critical role in ensuring the safe and timely delivery of goods to our customers, vendors, and distribution centers. Your primary responsibility will be to monitor all loads under dispatch authority, providing exceptional customer service by building and maintaining effective communication with carriers, vendors, and internal and external customers.
Key Responsibilities- Monitor all loads under dispatch authority for on-time service, communicating status updates to include time changes, scheduling, and updates to customers and vendors as necessary.
- Prepare daily dispatch schedules for drivers and equipment, ensuring accurate and timely delivery of goods.
- Build and update inbound and outbound orders in the dispatch program, maintaining accurate records and reports.
- Act as a primary contact for drivers, responding to inquiries regarding breakdowns, directions, and product delivery discrepancies.
- Record and report driver accidents occurring while under dispatch, maintaining a safe and secure work environment.
- Share responsibility with the Transportation Supervisor to monitor driver hours of service (HOS) to prevent DOT violations.
- Maintain accurate equipment availability lists, ensuring seamless operations.
- Assist with obtaining details for initial accident and workers' compensation reports if a supervisor is unavailable.
- Adjust delivery and backhaul assignments to accommodate breakdowns, late trucks, and other changes.
- Interface with 3rd party providers to procure transportation services and monitor load progress while under dispatch.
- Maintain required productivity levels, ensuring efficient operations.
- High school diploma or GED; college coursework, continuing technical education, or comparable business experience preferred.
- Basic knowledge and understanding of Department of Transportation (DOT) Hours of Service.
- Knowledge of Transportation Management Systems preferred.
- Ability to read conventional and electronic mapping.
- Ability to read with corrected or uncorrected vision.
- Ability to speak, read, write, and understand English.
- Ability to remain calm and focused while prioritizing requests from multiple sources.
- Ability to assist in creation and maintenance of the guidelines of a fiscal budget.
- Ability to maintain and ensure confidentiality of team member and company information.
The Night Time Transportation Dispatcher will work in a normal office environment, with occasional need to sit, stand, walk, bend, or squat. Must be able to lift up to 25 lbs occasionally.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $22.00.
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