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Meat and Seafood Team Lead

1 month ago

Oakville, Ontario, Canada Whole Foods Market Full time
Job Summary

As a Meat and Seafood Associate Team Leader at Whole Foods Market, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining high standards of retail execution. You will assist the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. Your leadership skills will be essential in developing and mentoring Team Members to achieve sales, margin, expense, and labor targets.

Responsibilities
  • Set and achieve the highest standards of retail execution, ensuring a positive and engaging shopping experience for customers.
  • Partner with the Team Leader to select, train, develop, mentor, motivate, and counsel Team Members to build and sustain a high-performance team.
  • Model and deliver outstanding customer service, responding to customer questions, requests, and concerns in a timely and professional manner.
  • Maximize productivity and efficiency through proper scheduling, ensuring that all cases and shelves are clean, well-stocked, and properly rotated.
  • Work with the Team Leader to achieve sales, margin, expense, and labor targets, maintaining awareness of new products and incorporating them into the overall product mix.
  • Train Team Members on proper organic standard procedures as they relate to cutting, preparing, displaying, and storing meat and seafood products.
  • Demonstrate advanced product knowledge, maintaining awareness of different cuts of meat and seafood, as well as cooking procedures.
Requirements
  • Excellent verbal and written communication skills.
  • Strong organizational skills.
  • Excellent interpersonal, motivational, team building, and leadership skills.
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Ability to visually examine products for quality and freshness.
  • Knowledge of different cuts of meat and seafood, as well as cooking procedures.
  • Proper knife handling skills and knowledge of other cutting equipment.
  • Proficient mathematical skills to calculate margin, monitor profitability, and manage inventory.
  • Basic to intermediate proficiency with computer applications and programs, including email, Microsoft Office, and operations-related applications.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
Desired Work Experiences
  • Meat Retail.
  • Seafood Retail.
  • 1+ year of Leadership experience.
  • Customer Service Focus.
  • Store Operations (Inventory, Labor Management, Cost Control).
  • Team Oriented.