Data Driven Card Insights Analyst

3 weeks ago


Edmonton, Alberta, Canada Servus Credit Union Full time
About Us

Servus Credit Union is a leading member-owned credit union in Alberta, Canada. With over 20 consecutive years as one of Canada's Best Managed Companies, we pride ourselves on building strong, resilient communities through our commitment to financial fitness and community development.

Job Summary

We are seeking an experienced Data Driven Card Insights Analyst to join our Card Operations department. As a key member of our team, you will play a vital role in driving data-driven decision-making and delivering measurable contributions to our operating margin.

About the Role

The successful candidate will be responsible for analyzing portfolio performance, business growth drivers, and operating efficiency to inform strategic decisions. You will work closely with various teams to ensure that our organization makes informed decisions to drive sustainable growth in existing markets and expand into new territories through innovative cards-as-a-service offerings.

  • Analyze campaign performance data to evaluate the effectiveness of marketing initiatives and optimize campaign strategies, targeting, and messaging.
  • Design and conduct ad-hoc analyses to address specific business questions or challenges, providing data-driven solutions.
  • Measure product engagement metrics and conduct in-depth analysis to enhance customer interactions and satisfaction.
Requirements

To qualify, you'll need at least the following:

  • Undergraduate degree or diploma in Business, Economics, Finance, Data Science, or a related field.
  • 5+ years of experience in data analytics, business intelligence, or a related role within the financial services industry.
  • Proficiency working with data in tools such as SQL, Excel, Data Bricks, PowerBI, and other data tools.
  • Strong analytical mindset with the ability to translate and communicate complex data into actionable insights and recommendations clearly and effectively.
  • Experience in developing and delivering reports, dashboards, and presentations to stakeholders.
  • Detail-oriented and capable of managing multiple tasks and deadlines in a fast-paced environment.
What We Offer

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package, including training and development opportunities, career advancement potential, flexible work options, and more.

In addition to our competitive compensation and benefits, you will have the opportunity to work with a dynamic team of professionals who are passionate about making a positive impact in our community. If you are a motivated and results-driven individual who is looking for a challenging and rewarding career opportunity, please submit your application.



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