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Food Service Supervisor

2 months ago


Durham, Canada E.A.M Enterprise Ltd. Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at E.A.M Enterprise Ltd. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Food Quality and Safety
    • Estimate ingredient and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
    • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
    • Establish work schedules, ensuring that staff are adequately staffed to meet customer demand.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service establishment.
  • Work Environment
    • Fast-paced environment with tight deadlines.
    • Standing for extended periods.
  • Personal Qualities
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication.
    • Flexibility.
    • Team player.
About E.A.M Enterprise Ltd.

E.A.M Enterprise Ltd. is a recognized employer that supports social and labour market integration of newcomers and/or refugees. We offer on-the-job training tailored to youth and develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.

Work Details
  • Work Language: English.
  • Hours: 30 to 40 hours per week.