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Medical Clinic Support Staff
1 month ago
We are seeking a highly organized and detail-oriented Medical Clinic Support Staff to join our team at Patel Clinic. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and their families.
Key Responsibilities:
- Greet patients and visitors, and direct them to the appropriate area of the clinic.
- Provide information and answer questions to patients and their families.
- Record and relay information to healthcare providers and other staff members.
- Schedule and confirm appointments.
- Send invoices and perform other administrative tasks.
- Perform clerical duties, such as filing and sorting mail.
- Answer telephones and relay messages.
- Calculate billing charges.
- Provide directory assistance.
- Provide customer service.
Personal Suitability:
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
Support for Newcomers and Refugees:
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
Support for Youths:
- Provides awareness training to employees to create a welcoming work environment for youth.
Support for Indigenous People:
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
Work Environment:
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
