Virtual Client Support Specialist
4 weeks ago
Join Our Team as a Full-Time Virtual Receptionist at We An-Ser Communications Group
We An-Ser is seeking a dedicated Virtual Receptionist to support our medical and commercial clientele. This role involves managing incoming communications, taking messages, coordinating light appointment scheduling, and directing urgent inquiries to the appropriate personnel.
Our teams are known for their supportive and empathetic approach, thriving in a collaborative and dynamic atmosphere. We prioritize teamwork and aim to exceed the expectations of our clients. Ideal candidates will possess exceptional communication abilities and proficiency in computer operations.
While customer service experience is advantageous, it is not a prerequisite.
This position is office-based.
Your responsibilities will include professionally managing incoming calls, welcoming callers, providing necessary information, transferring calls, or taking messages as required. You will utilize our advanced call processing system and receive training on various call center tools to effectively prioritize customer needs. Please note that we operate solely as an inbound call center, with no outbound telemarketing or aggressive sales calls.
To excel in this position, you should have:
- A friendly and engaging voice
- Strong command of the English language, including spelling and grammar
- Proficiency in a Windows-based computer environment
- Reliable attendance
- The ability to type at least 40 words per minute
Compensation: $17 per hour
Available Shifts:
- Full-Time
- 11AM-11PM (7 days on, 7 days off)
Benefits for Full-Time Employees Include:
- RRSP with company matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
Benefit Conditions:
- Waiting period may apply
- Eligibility limited to full-time employees
Explore this opportunity with us - Apply Today
Job Posted by ApplicantPro
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