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Retail Operations Manager

1 month ago

Mississauga, Ontario, Canada Carters Full time
Lead the Way in Retail Excellence

Carter's Inc. is a leading North American apparel retailer, and we're seeking a talented leader to join our team as a District Manager in Calgary. As a key member of our leadership team, you'll be responsible for driving business growth, developing high-performing teams, and delivering exceptional customer experiences.

Your Key Responsibilities:

  • Manage and grow Store Managers through regular check-ins, coaching, and goal setting.
  • Build a strong and diverse team to drive store performance and customer satisfaction.
  • Lead talent planning and recruitment strategy to ensure a pipeline of future leaders.
  • Develop and coach Store Managers to execute on company objectives and procedures.

Business Acumen and Operations:

  • Drive business initiatives and execute on timelines and standards.
  • Oversee payroll and scheduling to meet business needs.
  • Analyze business results and coach Store Managers on actions to improve performance.
  • Ensure safety and Asset Protection standards through compliance management and operational controls.

Leadership and Communication:

  • Take initiative to drive business success and collaborate with regional and cross-functional partners.
  • Foster a positive work environment with open communication and timely conflict resolution.
  • Demonstrate strong verbal and written communication skills with field and home office leadership.

Requirements:

  • 5+ years of experience in multi-unit retail or specialty apparel management.
  • Strong business acumen and problem-solving skills.
  • Excellent communication and leadership skills.
  • Valid driver's license.

What We Offer:

  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.