Home Financing Business Development Specialist
2 days ago
BMO is a leading financial institution committed to helping individuals and businesses achieve their financial goals. Our team of dedicated professionals is passionate about delivering exceptional customer service and building strong relationships with our clients.
SalaryThe estimated salary for this position is between $60,000 - $100,000 per year, depending on location, skills, experience, education, and qualifications. This is a commission-based role, with potential earnings exceeding the base salary.
Job DescriptionThis is an exciting opportunity to join our team as a Home Financing Business Development Specialist. As a key member of our sales team, you will be responsible for cultivating and managing relationships with referral networks to build a pipeline of new mortgage business and increase BMO's share of the home financing market.
You will actively identify sales opportunities and refer them to BMO colleagues as appropriate. Your goal will be to develop and execute effective marketing and sales programs to drive business results, while following corporate policies, operating directives, legal, and regulatory requirements.
- Proactively contact referral and origination sources identified through national partnerships and/or local partnerships to discuss home financing solutions.
- Assist with the implementation of targeted marketing programs, promotions, and other initiatives.
- Actively search for cross-sell and up-sell opportunities to position for individual sales and profitability goals.
- Support the delivery of targeted marketing programs, promotions, and other initiatives.
- Seek opportunities to expand your network by obtaining referrals and originations from existing relationships.
- Establish and enhance the Bank's community presence by participating in trade shows, conferences, and related events.
- Serve as a customer advocate during application and processing activities.
- Complete onboarding activities as required.
- Deliver exceptional customer service that builds trust through expertise, responsive service, and support.
- Guide customers throughout mortgage application and processing activities.
- Partner with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.
- Resolve or escalate issues to meet customer expectations and ensure funds are advanced in a timely manner.
- Provide customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g., everyday banking, lending, and investment) and refer to appropriate BMO partners.
- Stay abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
To succeed in this role, you will need:
- Typically 3-5 years of relevant experience and post-secondary degree in a related field of study or an equivalent combination of education and experience.
- If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
- In-depth understanding of the mortgage lending process and applicable regulatory requirements.
- Strong interpersonal, sales, customer service, and negotiation skills.
- Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
- Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
- Strong knowledge of the broader real estate industry and mortgage market.
- Strong negotiation skills.
- Specialized knowledge from education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem-solving skills - In-depth.
- Influence skills - In-depth.
We offer a comprehensive benefits package, including:
- A competitive salary range between $60,000 - $100,000 per year.
- A commission-based structure with potential earnings exceeding the base salary.
- A comprehensive health insurance plan.
- Tuition reimbursement.
- Accident and life insurance.
- Retirement savings plans.
BMO is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and heard. We strive to attract, retain, and promote talented individuals from all backgrounds and perspectives. If you're passionate about delivering exceptional customer service and building strong relationships with clients, we encourage you to apply for this exciting opportunity.
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