Operations Coordinator
3 weeks ago
We're seeking a highly organized and detail-oriented Operations Agent to join our team at National Bank. In this role, you will provide exceptional customer service, support your colleagues, and contribute to a positive employee experience.
Your Responsibilities:
- Welcome clients to the branch and direct them to the right resource person
- Provide top-quality customer service in person, on the phone, and via email
- Ensure common spaces for the team and clients feel welcoming and professional
- Organize conference room schedules and coordinate events with internal/external partners
- Carry out daily administrative tasks, such as mail distribution and supply ordering
Your Team:
National Bank Financial – Wealth Management is a leading mutual funds brokerage firm in Canada, with a team of 1,000 investment advisors managing assets for over 400,000 clients across 100 branches. You will report to the Regional Manager and work closely with your colleagues.
What We Offer:
- A hybrid work model with flexible schedule arrangements
- A barrier-free workplace that's accessible to all employees
- A wide range of benefits, including health and wellness programs, flexible insurance, and a generous pension plan
Requirements:
- High school diploma and 2.5 years of relevant experience, or a college diploma and 6 months of relevant experience
- College diploma in administration, an asset
- Experience working in financial services, an asset
- Practical knowledge of Excel, Word, and Outlook
- Ability to adapt to change and work under pressure
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