Quality Assurance Inspector

4 weeks ago


Orillia, Ontario, Canada 311 FLSmidth Ltd. Full time

Job Summary

The Quality Control/Field Service Inspector position is a technical advisory role that serves in a capacity to external customers of 311 FLSmidth Ltd. on all post-sales activities.

Key Responsibilities

  • Under the supervision of the Quality/Field Service Manager, the day-to-day duties of the Field Service/Quality Technician include but are not limited to:
  • Project advisory for installations on customer sites
  • Quality Control Inspection of materials and equipment in-house, at suppliers, and customers
  • Inspect parts/equipment and implement corrective/preventive action
  • Troubleshoot and suggest repair solutions
  • Advisory for equipment repairs, upgrades, operation, and maintenance
  • Provide detailed feedback to the Engineering Department on future product design improvements
  • Liaise with the Customer Service Department as required
  • Document successes/difficulties in the operation of FLS's systems and equipment and provide records for future analysis
  • Prepare progress and status reports
  • Perform technical training and provide technical assistance for customers
  • Presales and after-sales equipment inspections to specifications, drawings, and purchase order requirements
  • Receiving/in-process/final inspection at suppliers
  • Provide feedback to the Engineering Department when errors are found during manufacturing
  • Attend project management meetings when required
  • Expedite all types of contracts at suppliers
  • Develop on-going business relationships with customers to secure future business
  • Promote a culture of personal and team safety, including others who may be affected by the company's operational activities

Requirements

  • Be able to work independently with general supervision
  • Very good understanding of welding, machining, assembling, and painting processes and able to read, understand, and interpret Engineering drawings including GD&T, specifications, and standards
  • Sound working knowledge of visual weld defect identification and inspection methods and good understanding of NDT techniques (LPI/MPI/UT)
  • A technologist diploma in Welding, Materials, or Mechanical Engineering Technology and seven to ten years QA/QC experience in heavy industry
  • Uses computers to prepare inspection reports, NCR/CAR reports, and job status
  • Plans and performs inspections in line with QMS requirements and assures FLS's compliance to ISO 9001/14001/45001 and procedural requirements
  • Must have a good understanding of quality concepts used for low volume/engineered to order manufacturing environment
  • Able to work overtime as required
  • The Quality Control/Field Service Inspector position is one that requires the ability to adapt easily to varied ways of performing tasks, while dealing with people
  • Excellent communication skills, both written and oral, are required to interact with both internal and external customers

Location & Travel

You will work at and from the Company's office in Orillia, Ontario. Our customer base is located primarily throughout Canada, USA. You will be required to travel as required by the Company on a regular basis and therefore, you are required to have and to maintain a valid passport throughout the Term. The Company will reimburse or pay for expenses for such travel, including accommodation and meal allowances, in accordance with the Company's travel and expense policies and procedures, as amended from time to time by the Company in its sole discretion.

Hours of Work

You will be required to work during the Company's usual hours of operation or as agreed to by your manager. (Standard hours of work are 40 hours per week, 8:00 AM – 5:00 PM)


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