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Team Lead

2 months ago

Montreal, Quebec, Canada Lush Full time

Lush North America is a leading manufacturer of fresh and handmade cosmetics, dedicated to fair trade sourcing and supporting sustainable communities. We are seeking an experienced Team Lead to join our team in Montreal, Canada.

The ideal candidate will have excellent leadership skills, a passion for the Lush brand, and a commitment to delivering exceptional customer service. As a Team Lead, you will be responsible for leading by example, coaching and mentoring your team, and ensuring a unique customer experience that meets the needs of every visitor.

We offer a fun and funky store atmosphere where individualism is encouraged, a 50% discount on all products, and opportunities for growth and development. If you are a motivated and team-oriented individual with excellent communication skills, we encourage you to apply.

**Responsibilities:**

  • Customer Experience: Ensure a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.
  • Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team and lead by example.
  • Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays, and efficient processes.

**Qualifications:**

  • Can lift up to 30 lbs.
  • Ability to work flexible hours.
  • Experience in a supervisory or leadership role.

We value diversity and inclusion, and welcome applications from individuals of all backgrounds. The salary range for this position is $17.05 CAD per hour.