Cannabis Retail Store Team Lead

2 weeks ago


Grande Cache, Canada Twister's Cannabis Inc. Full time

We are seeking a dedicated and organized Cannabis Retail Store Team Lead to join our team at Twister's Cannabis Inc.

Job Overview

The Team Lead will be responsible for managing the daily operations of our retail store, ensuring that customers receive excellent service, and overseeing the performance of sales staff.

Key Responsibilities
  • Operations Management: Oversee the day-to-day activities of the retail store, including managing inventory, maintaining store appearance, and coordinating with suppliers.
  • Customer Service: Ensure that customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Sales Staff Supervision: Supervise and train sales staff, providing guidance and support to help them achieve their sales goals and meet customer expectations.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement to inform business decisions.
Requirements
  • Secondary (High) School Graduation Certificate: A secondary school diploma or equivalent is required.
  • 7 Months to Less than 1 Year of Experience: The ideal candidate will have at least 7 months to less than 1 year of experience in a similar role, preferably in the cannabis industry.
  • Excellent Communication and Interpersonal Skills: Strong communication and interpersonal skills are essential for success in this role, as you will be working closely with customers and colleagues.
Personal Suitability
  • Accurate: You must be accurate and detail-oriented, with a strong focus on quality and precision.
  • Client Focus: You will be working directly with customers, so you must have a strong client-focused approach, prioritizing their needs and providing excellent service.
  • Efficient Interpersonal Skills: Excellent interpersonal skills are crucial for building strong relationships with colleagues and customers.
  • Organized: You must be highly organized, able to prioritize tasks, and manage multiple responsibilities simultaneously.
Compensation and Benefits

We offer a competitive salary range of $50,000 - $65,000 per year, based on experience. Additionally, we provide a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional development and career growth.



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